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Bank of Valletta committed to support customers hit by the current COVID-19 scenario

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Bank of
Valletta is committed to continue supporting its customers who are being
adversely hit by the current COVID-19 scenario, whether this is affecting their
employment or business activity. 

Following the recently launched
initiatives aimed at providing a lifeline to businesses, Bank of Valletta
reaffirms that it is constantly introducing measures aimed at assisting and
supporting personal customers during these unprecedented times. 

The Bank’s supporting measures
include: 

Flexible moratoria:
A minimum of 3 months moratorium on both capital and interest will be applied for home loans and personal loans. The length of the moratorium will be tailored according to customer’s situation and needs;

Increases in Overdraft and Credit Card Limits:
Assistance will be provided to meet the short-term financial needs of customers through temporary increases in overdraft and credit card limits subject to eligibility criteria at no extra charge;

Waiver of Fees:
No fees will be charged on rescheduling of home loans and personal loans. Late repayment fees on late credit card repayments will also not be charged;

Extensions on Drawdowns and Utilisation of Credit Facilities:
The Bank will entertain term extensions on drawdowns and utilisation of loans free of any charges. These extensions will also apply to the facilities featuring fixed term rates. 

These measures continue to build
on Bank of Valletta’s commitment to support its customers and providing them
with the assurance and peace of mind during these turbulent times. 

Customers who require more
details about these measures should not visit the Bank’s branches but are
kindly requested to send an email to info@bov.com specifying their
request, ID number, mobile number and branch where they normally effect their
banking. A BOV relationship officer will contact customers to provide the
necessary assistance. Alternatively, customers may call on 2275 3500, Monday to
Friday from 8.00am to 4.00pm. Queries sent through email will have a faster
response. 

Further BOV information and
updates on COVID-19 can be found on https://bov.com/content/covid-19-bov-updates. 

The post Bank of Valletta committed to support customers hit by the current COVID-19 scenario appeared first on maltawinds.com.

Original article found on Malta Winds

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